Confidential help, 24/7
1-800-843-5678

You are not alone

You are safe here. Reach out when you're ready.

Whatever you're carrying, you don't have to carry it alone. This is a calm, private place. You can call, or send a quiet message — and share only as much as feels okay.

In immediate danger? Call 911. Need to leave fast? Use the Quick Exit button at the top right, or press Esc.

If you need help now

1-800-843-5678

NCMEC 24-hour hotline · free & confidential, 24/7


General enquiries


Mailing address

P.O. Box 7062
Traverse City, MI 49686

An open door with warm light shining through — a welcome to come as you are

A gentle place to begin

However you got here, you're welcome.

You might be looking for yourself. You might be worried about someone you love. Either way, reaching out is a brave first step — and you've already taken it.

There's no form you have to fill out perfectly, and nothing you have to prove. When you're ready, a real person is here to listen.

Confidential No pressure At your pace Free, 24/7

What to expect

What happens when you reach out.

No surprises. Here's what you can count on, every step of the way.

  • You decide what to share

    There are no wrong answers. Tell us only what feels okay, and stop whenever you want.

  • It stays confidential

    What you share is private. We will never pressure you or put you at risk.

  • We meet you where you are

    Whether you reach out for yourself or someone you care about, you will be met with kindness.

  • Support is here when you are ready

    Resources, advocacy, and a steady hand — at your pace, on your terms.


Reach out, privately

Send us a quiet message.

Prefer to write instead of call? You can do that here. Take your time — there's no rush, and you can leave any field blank.

This is confidential and safe.

You don't have to share more than you want. Tell us only what feels okay. There are no wrong answers, and you can stop at any time. If you ever need to leave this page quickly, use the Quick Exit button at the top right — or just press Esc.

In immediate danger? Call 911. For confidential help any time, call the NCMEC 24-hour hotline: 1-800-843-5678.

Only leave this if it's safe for us to contact you. It's completely okay to leave it blank.

Need to leave this page quickly?

Look for the Quick Exit button at the top right of every page. Tap it — or press Esc — and you'll be taken straight to a neutral weather page. Pressing Back won't return you here.

Your safety comes first. If you're ever worried about who can see your screen, you can leave now and come back whenever it feels safe.

A future, reclaimed

Whatever today looks like, tomorrow can look different.

Healing isn't a straight line, and it isn't something you have to do alone. When you're ready, we're here — to listen, to help, and to walk alongside you.

NCMEC 24-hour hotline · free & confidential · 24 hours a day

Get Help 1-800-843-5678